At Irish IPTV, our mission is to deliver unparalleled digital entertainment to our customers. We understand the evolving needs of modern TV viewers and strive to provide a service that is not just a means of watching television but a whole new world of entertainment possibilities.
At Irish IPTV, we value your satisfaction and strive to provide you with the best IPTV services available. However, we understand that sometimes issues may arise that prevent you from enjoying our services as expected. To ensure a transparent and fair process, please read our refund policy carefully.
1. Refund Eligibility
We offer a refund for your IPTV subscription purchase if the service is not working for you. However, there are specific conditions that must be met for a refund to be considered:
- Request Deadline: You must request a refund within 3 days of your initial purchase. Refund requests made after this period will not be honored.
- Unused and Unactivated Accounts: Refunds are only applicable to unused and unactivated accounts. If you have already activated your account or used the service, you will not be eligible for a refund.
2. No Refund for Used or Activated Accounts
Once your account has been activated or used, we cannot offer a refund. We recommend trying our services thoroughly before activation to ensure they meet your expectations.
3. Service Quality Issues
If you encounter problems with our service quality or experience disruptions that prevent you from using the service effectively, we are committed to resolving these issues promptly. We will replace your service with a new one that meets the quality standards promised, but no refunds will be provided in such cases.
4. Requesting a Refund
To request a refund, please contact our customer support team within the 3-day refund eligibility period. You can reach us through email or the contact form on our website. Provide clear details about the issues you are facing so that we can assist you efficiently.
5. Refund Processing
Once we receive your refund request and confirm that it meets the eligibility criteria, we will process your refund as soon as possible. The refund will be issued to the original payment method used during the purchase.
6. Contact Us
If you have any questions or concerns about our refund policy or need assistance with any aspect of our service, please don’t hesitate to reach out to our customer support team. We are here to help and ensure you have a positive experience with Irish IPTV.
For any further inquiries or support requests, please visit our Contact Us page.
Note: Irish IPTV reserves the right to update or modify this refund policy at any time without prior notice. Please refer to this page periodically for the most up-to-date information regarding our refund policy.